b'OTHER ACCOMPLISHMENTSCrisis StaffThe use of embedded Crisis practitioners in the 9-1-1 center is trending across the country. The City of Tucson is nationally recognized as a model program for its innovative crisis efforts and has hosted multiple groups to explain our implementation and operational workflow. Mayors, state representatives, city managers, police chiefs, fire chiefs and directors from Washington, Oregon, Georgia, Missouri and others visited our center this year to learn more about our model for their own implementation.We transfer an average of 938 callers per month to behavioral health practitioners when no criminal or emergency response criteria are met.36CITY OF TUCSON n PUBLIC SAFETY COMMUNICATIONS DEPARTMENT'